YOU ARE NOT SATISFIED OR YOUR MERCHANDISE IS DEFECTIVE:
In this case, you can, of course, exercise your 14-day right of return - calculated from the day of delivery. Simply write to us using the contact form or send us an email at info@adamivo.de - here we can register your concern and coordinate the next steps quickly and easily. Please do not return goods without prior registration via email to us, to ensure proper recording and allocation. Therefore, we will gladly provide you with the return address via email.



IMPORTANT NOTE ON COMPLAINTS OR RETURNS:
In the event of a complaint, return, or any other problem, please always contact us directly by email first. We guarantee that we will find a quick and easy solution together. A conflict through payment providers such as PayPal or Klarna is never the fastest or best way, as such procedures or their processing can often take weeks or even months - which would not help anyone involved. Customer satisfaction is our top priority, so we look forward to your email and resolving the problem.
Email: info@adamivo.de



NOTE:
Please return the goods to us in as clean and well-maintained condition as possible and with all accessories in the original packaging. Once the return has been received by us, we will refund the purchase amount using the same payment method you selected during the purchase. Please note that the return processing may take up to 14 days after receipt.